Terms, conditions of sales & warranties


Astrus bvba Terms and Conditions of Sales Parties.“Seller” means Astrus bvba. “Buyer” means the customer who has placed an order for Products from Seller. The goods covered by Buyer’s purchase order are referred to as the “Products”.

Acceptance/No Other Terms and Conditions.

Seller’s acceptance of Buyer’s purchase order is expressly limited to and made conditional upon Buyer’s acceptance of the terms and conditions contained herein and in any quotation (if any) previously furnished to Buyer by Seller. Any other terms and conditions which are in addition to or different from those contained herein which are not separately agreed to in writing (except additional provisions specifying quantity, description of the Products and shipping instructions) are deemed material and are hereby objected to and rejected by Seller. Buyer shall be deemed to have assented to all terms and conditions herein if any portion of the Products are accepted by Buyer. No modifications to these Terms and Conditions shall be effected by Seller’s receipt or acknowledgement of a written purchase order from Buyer containing additional or different terms or conditions. These Terms and Conditions constitute the entire agreement of the parties with respect to the subject matter hereof.

Warranty/Limitation of Liability.

Seller warrants that at the time of shipment the Products covered by Buyer’s purchase order shall meet Seller’s specifications and shall be free of all defects in design, workmanship or material. The above warranties are given in lieu of all of the warranties, either express or implied, and all other warranties are hereby disclaimed, including without limitation the implied warranties of merchantability and fitness for a particular purpose. In the event that the Products do not meet the foregoing warranties, or in the event that the products are damaged during transit, Seller shall, at its option, replace the Products free of charge or refund the purchase price paid for those Products by Buyer.  Such replacement or refund shall constitute Buyer’s sole remedy for breach of the foregoing warranties and Seller shall have no additional liability therefor. Seller’s liability for damages under Buyer’s purchase order or otherwise shall in no event exceed that part of the purchase price applicable to the Product with respect to which such damages are claimed.

In no event shall the Seller be liable for any incidental, consequential, special, punitive or indirect damages attributable to the sale of the Products under this Agreement or any other matter arising out of or in connection with this Agreement. Buyer must notify Seller within seven (7) days following receipt of the Products if any Product is damaged or if a shortage occurs. Seller will not be responsible for any claim for damage or shortage not reported within such seven (7) day period.

Returns of Products. All Sales are FINAL, unless Astrus bvba shipped merchandise other than the merchandise stated on the original order.

Payment Terms. Unless otherwise specifically agreed in writing by Seller, all payments for Products shall be made in Euro. Where Seller is extending credit to Buyer, shipment and delivery of Products shall at all times be subject to the approval of Seller’s credit department. Should Seller at any time become concerned about Buyer’s credit worthiness, Seller may change the terms of payment and/or require payment of cash in advance as a condition of shipment.

Force Majeure/Allocation. Seller shall not be liable for any delay in delivery or for non-delivery, in whole or in part, caused by the occurrence of any event or contingency beyond the control of either Seller or the suppliers to Seller, including but not limited to failure or delay in transportation; act of God, fire, explosion, flood, hurricanes or other unusually severe weather; strikes, walkouts or other disputes with workers; acts of any government or agency or subdivision thereof or judicial action; shortage of labor, fuel or raw materials; or any other event of similar or dissimilar nature that is Seller’s reasonable control. In the event that any event of force majeure occurs, Seller may allocate available production and deliveries among Seller’s customers in any manner that Seller deems fit. Buyer agrees to accept, as full and complete performance by Seller, deliveries in accordance with such determination as Seller may make. In no event shall Seller be required to purchase Products from third parties, nor will Seller be liable for any cost increases suffered by Buyer in purchasing Products from a third party.

Risk of Loss. Except where Seller arranges freight with a carrier of its own choosing, title to and risk of loss of all Products sold under Buyer’s purchase order and these Terms and Conditions pass to Buyer upon Seller’s delivery to a carrier at the point of shipment, whether or not Seller pays all or any part of the freight. Where Seller arranges freight with a carrier of its own choosing, title to and risk of loss of all Products sold under Buyer’s purchase order and these Terms and Conditions shall pass through Buyer upon delivery by the carrier to Buyer’s designated location.

Product Diversion. Buyer acknowledges that Seller is selling the Products to Buyer for distribution through Seller’s channels of distribution. In the event that Seller determines, in its discretion, that Buyer has diverted Product to non-authorized channels of distribution, Seller shall have the right to refuse to make further deliveries to Buyer, in addition to all other remedies available to Seller at law or in equity.

Minimum Resale Prices. Buyer covenants and agrees that it shall not resell, list or advertise the Products at prices lower than the Minimum Resale Prices for the Products established by Seller at the time of sale. If Seller determines, in its discretion that Buyer has violated the immediately preceding sentence, Seller shall have the right, in addition to all other rights available to it at law or in equity, to discontinue making further deliveries of Products to Buyer.

Use of Seller’s Trademarks and Website Images. It is understood and agreed that all trademarks, trade names, trade dress and other advertising and promotional materials used or developed by Seller in connection with the Products (including without limitation all text, images and other information found on Seller’s website) shall at all times remain the sole and exclusive property of the Seller. All use of such materials shall inure to the benefit of Seller. All use of text, images and other information found on Seller’s website shall also be subject to the terms and conditions regarding use thereof found on Seller’s website.


(a) Assignment. Buyer’s purchase order and its rights and obligations thereunder may not be assigned by Buyer without the prior written consent of Seller.

(b) Governing Law. Buyer’s purchase order and these Terms and Conditions shall be governed by and construed in accordance with the Belgian law, without regard to its choice of laws or conflicts of law provisions.

(c) Waiver. No waiver by Seller of any of the terms of Buyer’s purchase order and these Terms and Conditions shall operate to relieve Buyer from responsibility for any prior or subsequent breach of the terms of Buyer’s purchase order and these Terms and Conditions. Failure by Seller at any time and from time-to-time to enforce any term or condition of Buyer’s purchase order or these Terms and Conditions shall not be deemed to be a waiver thereof on the same or on subsequent occasions, nor a waiver of any other term or condition of Buyer’s purchase order or these Terms and Conditions.


Astrus Esthetics combineert doorgedreven specialisering met veeleisendheid en een streven naar perfectie. En dat allemaal om de huid jonger én het leven mooier te maken. Wij wensen tevens een sterke en langdurige relatie op te bouwen met onze klanten die gebaseerd is op eerlijkheid en vertrouwen. Deze ingesteldheid trekken we dan ook door in het beheer van uw privacy gegevens en uw keuzes.

Uw privacy is belangrijk voor ons

Sedert 25 mei 2018 is de nieuwe Europese privacywetgeving van kracht. Deze nieuwe regelgeving (GDPR) bevat een reeks van nieuwe richtlijnen die betrekking hebben op het beheer en beschermen van persoonlijke gegevens.

Voor ons betekent dit:

Verzamelen van persoonlijke gegevens

Indien u gebruikt maakt van onze webshop worden persoonlijke gegevens opgeslagen bij de aanmaak van uw gebruikersprofiel. Persoonlijke gegevens zijn gegevens die u rechtsreeks kunnen identificeren (bv. naam) of onrechtstreeks kunnen identificeren (vb. uniek ID nummer).

De persoonlijke gegevens die worden opgeslagen bij de plaatsing van een bestelling zijn uw naam, email adres, BTW nummer (optioneel), leveringsadres (straat, nr, postcode, gemeente, land) worden gebruikt voor facturatie gebonden communicatie en om de producten te kunnen leveren. Deze gegevens worden bijgevolg ook gebruikt door onze logistieke partner Aleamed bvba (verdeler medisch materiaal voor chirurgie en plastische chirurgie)

U kan ook vragen om inkijk te krijgen tot uw persoonlijke gegevens of ze aan te passen door een e-mail te sturen naar info@aleamed.be

Indien u uw persoonlijke gegevens wenst te wissen volstaat een eenvoudige aanvraag via e-mail naar info@aleamed.be

Welke gegevens verzamelen we van u en waarom gebruiken we deze?

Wij kunnen gegevens verzamelen of data ontvangen via onze website. Soms verkrijgen we deze gegevens rechtstreeks van u (vb. via mailing), soms verzamelen we deze gegevens via onze website (vb door het  gebruik te maken van cookies om een beter inzicht te verkrijgen van hoe je onze website gebruikt of om extra functionaliteit aan te bieden op de website (vb. onthouden van de taalkeuze).

Indien we gegevens verzamelen via onze website maken we gebruik van asterisk (*) die de verplicht in te vullen velden aanduiden. Indien je de gemarkeerde velden niet invult kan dit een impact hebben op het u al dan niet kunnen uitvoeren van een bestelling en/of aanleveren van onze producten.

Beheer en beveiliging

Astrus Esthetics gaat zorgzaam om met persoonlijke gegevens die als vertrouwelijke informatie worden beschouwd. We doen er alles aan om de gegevens zo goed als mogelijk te beveiligen. De persoonlijke gegevens worden niet aan andere partijen doorgegeven of verkocht.

De data dewelke we van u verkrijgen wordt bijgehouden door Astrus Esthetics of één van zijn vertrouwens partners.

Waarom ontvangt u e-mails van Astrus Esthetics ?

Geregeld informeren we u via uw e-mailadres over onze promoties en evenementen/degustaties; indien u deze informatie verder nog wil ontvangen moet u niets doen. Indien u geen informatie meer wenst te ontvangen, dan kan dit door te klikken op de link onderaan de e-mail.

U kan ook vragen om inzicht te krijgen tot uw persoonlijke gegevens of ze aan te passen door een e-mail te sturen naar info@aleamed.be. U dient hierbij een copie van uw identiteitskaart of paspoort mee door te sturen met uw aanvraag.

Indien u uw persoonlijke gegevens wenst te wissen volstaat een eenvoudige aanvraag via e-mail naar info@aleamed.be

Het verwijderen van uw profiel heeft géén effect op historische acties zoals bestellingen die je vroeger gemaakt zou hebben. We gaan persoonlijke gegevens niet van een oude bestelling verwijderen.

Link naar andere websites

Deze website kan links bevatten of verwijzen naar andere websites die niet beheert of gecontroleerd worden door Astrus Esthetics en waarop de Privacy beleid bijgevolg niet van toepassing is.